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Tellico4x4

Sells a variety of Jeep parts. Selection includes everything from axles, body armor and bumpers to mirrors, racks, and windshield wipers.

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www.tellico4x4.com

User Reviews

Tellico4x4

Avg. Customer Rating: (2.4 Stars) Average Customer Rating
Number of Reviews: 16 reviews

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Tellico4x4 - Reviews

Customer Rating Wont return funds
Date: Apr 24, 2011
Reviewer: A JeepReviews.com User from (Salem, OR)
They sent me the wrong hubs and then refused to allow me to exchange them. they told me to sell them on eBay!
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Best Price fast shipping
Date: Feb 04, 2010
Reviewer: A JeepReviews.com User from (Los Angeles, CA)
Just bought some Corbeau seat rails from them. They were the cheapest by about 20 bucks than anyone else online and I got them in 2 days.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Shipping
Date: Dec 31, 2009
Reviewer: A JeepReviews.com User from (Baltimore, MD )
I ordered a MileMarker control box took 10 days before the item was even shipped - from MileMarker - when I called MileMarker the item was in stock 10 days ago - must be mom and pop garage operation
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Ripped Off
Date: Dec 04, 2009
Reviewer: A JeepReviews.com User from (Charleston, SC)
I was issued an in store credit for a returned item and now they seem to have no record of it and can't tell me what happened to my $300-. Cannot contact a live human, repeated emails state they have forwarded issue to tech department. Customer service is a joke.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating TERRIBLE
Date: Jul 10, 2009
Reviewer: A JeepReviews.com User from (Orlando, Florida)
I ordered slider windows for my TJ. They arrived quickly, but the passenger side was missing weather stripping and something else causing a gap between the pieces of glass. Now I have rain coming in...I called and was instructed to take pictures. I did and sent them via email. Finally after 3 1/2 weeks of hounding them and them lying to me and running me in circles... a package arrives. What is it you ask??? 3 pieces of weather strippng and a piece of glass...WHAT THE HELL AM I SUPPOSED TO DO WITH THIS?!?
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Don't Order From Them!
Date: Jun 12, 2009
Reviewer: A JeepReviews.com User from (Boston, MA)
Ordered several items for my Jeep...they charged my credit card the day ordered 5/29/09. Just got part of my order today (6/12) and when I was finally able to speak to a human they can't locate the rest of my order. If you want to make a return there is a 20% re-stocking fee and you have to pay for shipping!! There are so many better companies out there that only charge when the item ships, track the items for you and have a free return policy!!!
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Charge before shipping.. No customer support
Date: Jun 03, 2009
Reviewer: A JeepReviews.com User from (Chicago, IL)
Ordered a part. They charged the my credit card weeks before shipping. They said, it is customary to charge credit card if it's at the end of month even if the part is not shipped. According to the customer service who repeatedly promised to call back (but never did), the shipment occurs up to 2 weeks after the order is placed (even if the part is in stock). They kept on promising me the tracking number for five days via email, and did not. And everytime I called, they said "tomorrow" until I pressed them, then they cancelled the order. According to the customer support the crediting my credit card will take about 1.5 weeks. They said they only do credits on Fridays(?) And it will show up on my credit card week after.

Do business with them at your own risk. The price was comparable to other places, but customer service was the WORST I have ever had.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating The WORST customer service...really, just awful.
Date: Feb 11, 2009
Reviewer: A JeepReviews.com User from (California)
I bought a serpentine belt for my wrangler. It came in about 12 days. I try to put the belt on and it does not fit. I took it to a certified mechanic and the belt is about 5 inches too short. I am in my 3rd week of e-mails to return this part and they are not only incredibly short in their e-mails, they keep giving me information that is leading me in circles. DO NOT BUY FROM THIS COMPANY. Their customer service is virtually non-existant
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Horrible return policy
Date: Sep 22, 2008
Reviewer: A JeepReviews.com User from (Indianapolis, IN)
Do not buy from Tellico4x4. I bought a receiver hitch and they send me the wrong item. I had to pay shipping back and got charge a 20% re-stocking fee. Even thought it was their mistake I had to pay. They offer to give me 100% percent back in tellico credit but to buy again I would have to pay shipping again. DO NOT BUY FROM THEM!!!
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Bad Customer Service/Slow Delivery
Date: May 13, 2008
Reviewer: A JeepReviews.com User from (Indianapolis, IN)
Order a new starter for my 2000 Jeep Wrangler SE. Found the description in the catalog that matched exactly: 2000 Jeep Wrangler SE 4cyl, 5spd manual. Order the part and a week later got it. Opened the box, right part number, wrong starter. Mounting bolts oriented horizontally not vertically. Called and found out from ther tech support, that he would have picked this part, too. Customer service had a different interpretation and informed me that I should have know that the part for a 1998-2000 Jeep Cherokee w/ fuel injection was the correct choice. The Wrangler was the secondary application listed. I would be responsible for return shipping and a 20% restocking fee. Rather than continue the crappy attitude I got from either women at customer service, I returned the started. Never again. Be very careful as their catalog is not the clearest of descriptions. However, it's an easy way for them to make a quick 20% restocking fee.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Purchase from Tellico
Date: Apr 14, 2008
Reviewer: A JeepReviews.com User from (Michigan)
I purchased a front hub conversion kit and a ring and pinion set. Paid with Visa immediately. It took seven days to recieve the first part of the order (the ring and pinion) the tracking number for that portion arrived via email one day after recieving the ring and pinion. After ten days I recieved the tracking number for the second part of the order (hub conversion kit). It took 14 days to arrive. Tellico has prices just slightly better than their competition but due to the snail pace of the shipping, I will not use them again.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Ranger top
Date: Nov 02, 2007
Reviewer: A JeepReviews.com User from (KY)
We bought a top for our Ranger and it was junk. I have emailed them twice now to return it and they refuse to answer.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Lower prices higher shipping
Date: Oct 18, 2007
Reviewer: A JeepReviews.com User from (CO)
They have lower prices, but when you include thier higher shipping costs, your not saving any money.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Incompetent
Date: May 21, 2007
Reviewer: A JeepReviews.com User from (Baltimore, MD)
Ordered bumperettes and rear frame cover for my Wrangler. They sent wrong items and wanted to charge me a restocking fee for their mistake. Dealing with Tellico was a hassle from the word go.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Why won't you return my money, I'll return the parts?
Date: Mar 20, 2007
Reviewer: A JeepReviews.com User from (Milford, MI)
Ordered slider half doors for my TJ. They came in a timely manner. I tried to install the drivers side piece and it would not fit the opening or seal properly at least 1/3 of the way around the door opening.

They won't take the parts back and return my money (over $300); instead they want me to ship the parts to CA from MI at my expense with a threat that if they are not found to be defective, they will keep them and I get nothing. Seems like I already have nothing!
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.
 
Customer Rating Easy to do business with
Date: Nov 24, 2005
Reviewer: A JeepReviews.com User from (Mt. Si, WA)
I have placed two different orders with Tellico4x4 and each transaction was flawless. Prices are competitive, confirmation of order and tracking information was received on a timely basis, and I have no complaints.
 
This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.